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Technology Process

Category :
Development
Client :
S-Mobility
Timeline :
6 months
Platforms :
Android, iOS, Web

01 . The Challenge

Traditional offline taxi services come with a lot of challenges, like finding rides, changing fares, navigation, and a lack of payment options. Similarly, running an online taxi service without a proper system can be a problem for everyone including passengers, drivers, and even operators. Poor management of complaints worsens the situation.

S-Mobility solves these problems with an all-in-one solution, including a Passenger App, a Driver App, and a Super Admin Panel.

02 . The Solution

The Passenger App makes booking rides easy. Users can book or schedule a ride instantly, track their driver, and see estimated arrival times. AI-powered fare estimation keeps pricing clear, and multiple payment options like UPI, cards, and wallets add convenience. Passengers can also rate drivers and give feedback to improve service quality

The Driver App helps drivers earn more with fair ride allocation using AI. It provides real-time navigation to reduce delays and improve efficiency. Payments are processed automatically, ensuring drivers get paid quickly. Multi-language support makes the app user-friendly for all drivers, and a clear fare breakdown helps them track their earnings easily.

The Super Admin Panel gives businesses full control over their taxi operations. It allows real-time monitoring of vehicles, tracks revenue, and manages payments automatically. Admins can handle bookings, drivers, and transactions efficiently. Additional features like geo-fencing, promotions, and a complaint resolution system ensure smooth operations and better customer satisfaction.